Privacy Policy

Operator

Tarpin Finance Pty Limited

ABN

84 622 556 423

ACN

622 556 423

Registered Office

Suite 1, 185 Gloucester Street, The Rocks, New South Wales 2000, Australia

Licence Holder

Robert Waterhouse

Licence

3297/2023/WB

Regulator

Liquor & Gaming NSW

Jurisdiction

New South Wales, Australia

Website

robwatenhoure.com

Effective date

17 September 2026

Last updated

17 September 2026

Privacy contact

privacy@robwatenhoure.com

This Privacy Policy applies to all personal information collected by Tarpin Finance Pty Limited (ABN 84 622 556 423, ACN 622 556 423), the operator of the Robwatenhoure website (robwatenhoure.com), through the Robwatenhoure website and related digital services. Wagering services made available through Robwatenhoure are provided under New South Wales Licence No. 3297/2023/WB, held by Robert Waterhouse and regulated by Liquor & Gaming NSW. Robwatenhoure is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.

Robwatenhoure may collect the following categories of personal information:

• •Identity information — full name, date of birth, gender, residential address
• •Account information — username, password, account preferences, communication preferences
• •Financial and transaction information — bank account details, debit card information, deposit and withdrawal history, wagering transaction records
• •Wagering activity — bet history, settlement records, account balances, bonus activity
• •Technical information — IP address, device identifiers, browser type, operating system, referring URLs, session data
• •Communications — records of customer support interactions, emails, and other correspondence

1. 3.1 Directly from you when you register an Account, make a deposit, place a wager, contact customer support, or update your account details.
2. 3.2 From third-party identity verification providers used to confirm your identity during the registration and verification process.
3. 3.3 From payment service providers who process your deposits and withdrawals.
4. 3.4 Automatically through cookies, analytics tools and similar technologies when you use the Platform.
5. 3.5 From regulatory authorities, racing and sporting integrity bodies, or BetStop where relevant to your Account status.

Robwatenhoure uses personal information for the following purposes:

• •Providing wagering services — operating your Account, processing wagers, calculating and paying winnings
• •Identity verification — confirming your identity and age to meet regulatory requirements
• •Payment processing — facilitating deposits and withdrawals through approved payment methods
• •Fraud prevention — detecting and preventing fraudulent, suspicious or unauthorised activity
• •Regulatory compliance — meeting obligations under applicable Commonwealth and state gambling legislation
• •Responsible gambling — administering deposit limits, time-outs, self-exclusion and BetStop requirements
• •Customer communications — service updates, account notifications, marketing (where consent provided)
• •Platform improvement — analysing usage patterns to improve the wagering experience

Robwatenhoure may disclose personal information to:

• •Regulatory authorities — Liquor & Gaming NSW and any other government, regulatory, law enforcement or wagering integrity bodies where disclosure is required or authorised by law
• •Payment processors — banks and payment service providers who process financial transactions
• •Identity verification providers — third-party services used to verify Customer identity and age
• •Technology and service providers — hosting, analytics and operational service providers who assist in delivering the Platform
• •Law enforcement — where required or permitted by law, or to protect the safety of individuals
• •Racing and sporting integrity bodies — where required to support integrity investigations
• •BetStop — Australia's National Self-Exclusion Register

1. 6.1 Robwatenhoure retains personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory and reporting requirements.
2. 6.2 Wagering transaction records and Account information may be retained for a minimum period as required by applicable gambling legislation.
3. 6.3 When personal information is no longer required, it will be securely destroyed or de-identified.

1. 7.1 Robwatenhoure may use personal information for direct marketing where you have provided consent.
2. 7.2 You may opt out of marketing communications at any time by updating your Account preferences or contacting customer support.
3. 7.3 Marketing restrictions applicable to Customers registered with BetStop will be respected at all times.

8.1 Robwatenhoure takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

8.2 Security measures include encryption, access controls, secure hosting infrastructure and regular security assessments.

8.3 No method of transmission or storage is completely secure. Robwatenhoure cannot guarantee absolute security of personal information.

9.1 You may request access to the personal information Robwatenhoure holds about you at any time.

9.2 If your personal information is inaccurate, incomplete or out of date, you may request correction.

9.3 Requests should be directed to our privacy contact details below. Robwatenhoure will respond within a reasonable timeframe.

10.1 If you believe your privacy has been breached, you may submit a complaint to Robwatenhoure using the contact details below.

10.2 Robwatenhoure will investigate and respond to complaints within 30 days.

10.3 If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

1. 11.1 Personal information is stored and primarily processed in Australia. Some of Robwatenhoure's service providers — including cloud hosting, identity verification, payment processing, analytics and customer support platforms — may access or process personal information from outside Australia.
2. 11.2 Based on the providers currently engaged, personal information is likely to be disclosed to recipients located in the United States of America, the United Kingdom, the European Union, Singapore and New Zealand. The current list of likely countries of disclosure is available on request from our privacy contact, privacy@robwatenhoure.com.
3. 11.3 Where personal information is disclosed overseas, Robwatenhoure takes reasonable steps to ensure that recipients comply with the Australian Privacy Principles or equivalent protections, including through contractual obligations, access controls and encryption in transit and at rest.

Robwatenhoure is an 18+ wagering service. Robwatenhoure does not knowingly collect personal information from individuals under the age of 18. If Robwatenhoure becomes aware that personal information has been collected from a minor, it will take steps to delete that information.

Tarpin Finance Pty Limited maintains procedures for responding to suspected or actual data breaches, including containment, assessment of the likely harm to affected individuals and remediation. Where a breach is likely to result in serious harm and notification is required under the Notifiable Data Breaches scheme in the Privacy Act 1988 (Cth), affected individuals and the Office of the Australian Information Commissioner (OAIC) will be notified as required.

Robwatenhoure may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or the services offered. The updated policy will be published on the Platform with the revised date. Continued use of the Platform after changes are published constitutes acceptance of the updated policy.