Terms & Conditions

These Terms and Conditions govern the use of all wagering services provided through the Robwatenhoure website (robwatenhoure.com). By registering an account with Robwatenhoure or placing any wager, you acknowledge and agree that you have read, understood, and accept to be legally bound by these Terms and Conditions.

Robwatenhoure is operated by Tarpin Finance Pty Limited (ABN 84 622 556 423, ACN 622 556 423), Suite 1, 185 Gloucester Street, The Rocks, New South Wales 2000, Australia. Wagering services made available through Robwatenhoure are provided under Licence No. 3297/2023/WB, held by Robert Waterhouse. The licence is regulated by Liquor & Gaming NSW in New South Wales, Australia.

To participate in our betting services, all customers must be at least 18 years of age and physically located within an authorised Australian jurisdiction.

Account

— a registered personal wagering account with Robwatenhoure.

Account Holder

— the verified individual who legally owns and operates the registered Account.

Platform

— the Robwatenhoure website (robwatenhoure.com), mobile site, applications, and related digital interfaces.

Wager

— any bet or stake placed and accepted through our wagering platform.

Customer

— any individual who registers an account or places a bet with us.

Deposit

— the transfer of funds by an Account Holder into their Robwatenhoure account.

Withdrawal

— the legal transfer of settled account balances back to the verified owner.

Operator

— Tarpin Finance Pty Limited (ABN 84 622 556 423, ACN 622 556 423), operator of the Robwatenhoure website and wagering platform.

Licence Holder

— Robert Waterhouse, holder of New South Wales wagering Licence No. 3297/2023/WB.

Regulatory Authority

— Liquor & Gaming NSW, being the relevant wagering regulatory authority in New South Wales, or any successor authority having jurisdiction over the wagering services.

BetStop

— Australia's National Self-Exclusion Register operated by the Federal Government.

Settlement

— the final resolution of a bet outcome in our databases based on official results.

Bonus

— any promotional code, credit, reward, or wagering inducement provided to the Customer.

1. 3.1 These Terms constitute a legally binding contract. Any reference to "us", "we", or "our" in these documents refers directly to the Operator.
2. 3.2 Robwatenhoure reserves the right to amend, update, or revise these Terms at any time with appropriate regulatory approvals. We will notify customers of significant changes.
3. 3.3 Continued use of the Platform after an update constitutes active acceptance of the revised Terms.
4. 3.4 These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia.
5. 3.5 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

1. 4.1 Access is restricted strictly to verified customers who are at least 18 years of age.
2. 4.2 Customers must be physically located within an authorized Australian state or territory when placing wagers.
3. 4.3 No customer may use our services if they have active self-exclusions registered on BetStop or with Robwatenhoure directly.
4. 4.4 You must provide accurate, complete, and current information during registration.
5. 4.5 Only one account is permitted per person, household, family, email address, or payment method. Duplicate accounts will be closed immediately.
6. 4.6 Robwatenhoure reserves the absolute right to refuse any application for an account or close an existing account without stating a reason.

1. 5.1 In accordance with Australian Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) legislation, all customer accounts must be verified within mandated regulatory timelines. Identity verification is required prior to any withdrawals being approved.
2. 5.2 Verification may require the provision of valid government-issued photographic ID (such as a driver's licence or passport), proof of residential address (utility bill or bank statement), and confirmation of payment ownership.
3. 5.3 We utilize secure, third-party electronic identity verification systems to confirm customer information instantly where possible.
4. 5.4 Failure to satisfy identity verification protocols within mandated timelines will result in account suspension and eventual closure.
5. 5.5 We reserve the right to request certified paper documentation or source of funds information at our absolute discretion.

1. 6.1 Deposits may only be made using payment methods explicitly approved on our Platform. These must be registered in the name of the Account Holder.
2. 6.2 Credit cards are not accepted for deposits or betting in Australia. Only debit cards and electronic direct-transfer mechanisms are permitted.
3. 6.3 Limits apply on minimum and maximum deposit amounts per transaction and per day, as detailed in our Help Centre.
4. 6.4 Withdrawals are only processed back to verified payment methods in the name of the verified Account Holder.
5. 6.5 Withdrawal processing times depend on the selected payment method and bank clearing timelines.
6. 6.6 We reserve the right to withhold any withdrawal pending complete validation of all wagering activity and payment sources.
7. 6.7 Customers are encouraged to set voluntary deposit limits at any time to manage their wagering safely.

1. 7.1 Our services are intended solely for residents of eligible Australian states and territories. Accessing our Platform from outside Australia is strictly prohibited.
2. 7.2 It is the customer's sole responsibility to ensure that their access to our betting Platform is lawful in their current geographical location.
3. 7.3 Robwatenhoure reserves the right to block access, void any wagers, and forfeit any funds associated with accounts opened or used from prohibited jurisdictions.

1. 8.1 We maintain sophisticated real-time fraud detection and monitoring systems to safeguard our customers and the integrity of our services.
2. 8.2 Accounts suspected of engaging in collusion, match-fixing, arbitrage, multi-accounting, use of automated scripts, or other fraudulent practices will be suspended immediately.
3. 8.3 In the event of confirmed fraud, wagers may be declared void, and any remaining account balances may be forfeited or withheld.
4. 8.4 All suspected illegal or fraudulent activity will be documented and reported directly to relevant law enforcement and sporting integrity bodies.

1. 9.1 In the event of a dispute or query regarding settled bet outcomes, transaction histories, or other account activity, please contact our Customer Support team first.
2. 9.2 If a dispute cannot be resolved directly with Robwatenhoure, customers have the right to lodge a formal complaint with the applicable regulatory authority.
3. 9.3 We will utilize all reasonable endeavours and transaction logs to resolve every dispute fairly, transparently, and in accordance with official rules.

1. 10.1 We reserve the right to suspend, restrict, or close any Customer Account at our absolute discretion and without prior notice.
2. 10.2 We reserve the right to limit, refuse, or reject any wager or part of a wager before it is accepted in our systems.
3. 10.3 Odds, prices, and markets are dynamic and subject to variation up to the moment a wager is formally confirmed.
4. 10.4 We reserve the right to declare any wager void if it was accepted in obvious error or during system malfunctions.

1. 11.1 Robwatenhoure may assign, transfer, or delegate any or all of its rights, benefits, and obligations under these Terms to any approved third party without consent.
2. 11.2 Customers do not have the right to assign, transfer, license, or charge their Robwatenhoure account, credentials, or funds to any other individual or entity.